Help Center

SmtpMan Help Center

Product documentation for customers and evaluators. Use this hub to set up your organization, configure domains and security, and manage staff day to day. For deeper lifecycle, DNS, and allowlist playbooks, see the related guides linked below.

Getting started Seasonal employee email lifecycle →

Get started

Onboarding steps for a new SmtpMan organization.

Getting Started with SmtpMan

Domain, DNS, admin roles, first users, and a test send.

Domains, DNS, and connection

Custom domain setup and email client configuration.

Set Up Domain and DNS in SmtpMan

MX, SPF, DKIM, and DMARC records for your SmtpMan domain.

Connect an Email Client to SmtpMan

IMAP, SMTP, and app passwords for staff inboxes.

Staff, groups, and broadcasts

Day-to-day controls for seats, lists, and announcements.

Manage Staff Accounts in SmtpMan

Create, archive, and restore staff seats.

Manage Groups in SmtpMan

Distribution lists for stores, shifts, and teams.

Send Broadcasts in SmtpMan

One-to-many announcements from the admin console.

Security and billing

Inbound Shield, trusted sources, credits, and account settings.

Configure Security Settings in SmtpMan

Inbound Shield and approved-sender allowlists.

Manage Billing in SmtpMan

Credits, invoices, and seat-based billing.

Manage Your SmtpMan Account Settings

Profile, org policies, and admin preferences.

Related setup guides

Use these when you need DNS authentication or allowlist policy detail beyond product UI steps.

Employee email DNS setup: SPF, DKIM & DMARC

DNS authentication for employee mailboxes.

Employee email approved-sender allowlist policy

Approved-sender policy for inbound employee email.

Still need help?

Email support for product questions, or start with Getting Started if you are setting up a new org.

Contact support

Getting started →