Organization Profile & Administrator Settings

Managing your organization profile, domain, and policies

Organization Profile

Your organization settings include basic information about your company.

Settings Available:

Company Name Your organization's display name
Notification Email Sender address for system notifications or broadcasts (e.g. noreply@yourdomain.com)
Timezone Used for displaying local time format

Domain Settings

View and manage your configured domains.

Verified Domain

Your domain is active and ready to send/receive email.

Admin User Management

Manage who can access and administer your organization. Administrators have full access to all settings and features.

Adding Administrators

To add a new administrator, navigate to the Admins section and click "Add Administrator". You will need to provide:

  • First Name & Last Name: Identification for the admin.
  • Email Address: The unique identifier used for login.

Note: The first administrator created is designated as the Owner and cannot be removed or locked.

Managing Status & Actions

You can manage existing administrators directly from the dashboard list. Available actions include:

  • Reset Password: Sends a password reset link to the administrator's email.
  • Lock / Unlock: Manually restrict access. Accounts may also be Locked automatically due to multiple failed login attempts for security.
  • Remove: Permanently deletes the administrator from the organization.

Status Definitions

Active

The administrator can log in and access the dashboard with full permissions.

Locked

The administrator is locked out due to multiple failed login attempts. They can be unlocked manually.

Tracking Activity (Audit Logs)

The Audit Logs tab provides a detailed history of all administrator activities for security and compliance.

  • Search: Filter logs by administrator email.
  • Filter: View specific actions like Login, Logout, or Password Change.
  • Details: Logs track IP address, Country, and User Agent (Browser) for every event.

Related Topics