Legal

SmtpMan Privacy Policy

This Privacy Policy explains what personal data SmtpMan processes, why we process it, where it is stored, how long it is retained, and how to contact us about privacy requests.

Who is the data controller

SmtpMan (“we”, “our”, or “us”) is the controller for personal data processed through the SmtpMan service and related public websites, unless a written agreement says otherwise. This controller identity matches the contracting entity published in the SmtpMan Terms of Service and About SmtpMan.

Privacy controller and retention summary

Data controller
SmtpMan
Policy effective date
January 14, 2026
Privacy contact
support@smtpman.com
Retention overview
Account, usage, and mailbox data are retained as needed to provide, secure, and support the Service. Mailbox content is encrypted at rest and in transit; we do not mine email content for advertising. No separate fixed-day retention schedule is published on this page.

What data we collect

Account information: When you register for an account, we collect your name, email address, and company details.

Usage data: We collect data on how you interact with our service, such as login times and feature usage, to improve our platform.

Email content: As an email service provider, we process the email content (subject, body, attachments) sent and received through our platform. This data is encrypted at rest and in transit. We do not mine your email content for advertising purposes.

How we use data

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To provide customer support.
  • To detect, prevent and address technical issues.

Retention and storage

The security of your data is important to us. We use industry-standard encryption protocols (TLS/SSL) to protect data in transit and AES-256 encryption for data at rest. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We retain account, usage, and mailbox data as needed to operate, secure, and support the Service. We do not publish a separate fixed-day retention schedule on this page. For product trust context around keeping frontline mailboxes off your primary domain, see Separate frontline employee email from your primary domain.

Cookies and similar technologies

SmtpMan may use cookies and similar technologies as needed to operate and secure the Service, such as keeping an authenticated session active. We do not use email content for advertising. For cookie-related questions, contact support@smtpman.com.

Sharing and processors

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your rights and contact

If you have questions about this Privacy Policy or privacy requests, email support@smtpman.com.

Service use is also governed by the SmtpMan Terms of Service. Company entity details are on About SmtpMan.